By Pramila Mathew
According to Wikipedia, Emotional Intelligence describes the ability, capacity or skill to manage the emotions of oneself, of others and of groups. In 1985, Wayne Leon Payne initially coined the term "Emotional Intelligence" in his doctoral thesis, A Study of Emotion: Developing Emotional Intelligence. But it was not until the publication of Daniel Goleman's bestseller Emotional Intelligence: Why It Can Matter More Than IQ that the term became widely popularized. Ever since, there has been widespread interest in Emotional Intelligence (EI), and Emotional Quotient, as it is also known, has taken precedence over Intelligence Quotient (IQ) in management circles around the world.
In his book on EI, Daniel Goleman explains how understanding Emotional Intelligence is increasingly relevant to organizational development, HR activities and developing people. (For a brief introduction to EI, watch a video of Daniel Goleman's talk at Google: http://www.youtube.com/watch?v=-hoo_dIOP8k)
Through his years of research as a psychologist and a science journalist, Goleman developed a framework to explain emotional intelligence in terms of five elements viz. fire, water, earth, wood and metal. He described each of them in terms of:
a) Self-regulation
b) Self-awareness
c) Motivation
d) Empathy and
e) Social skills
a) Self-regulation: Also understood as self restraint, it includes controlling and retaining one's emotions.
b) Self-awareness: Individuals high on self assessment/awareness will be aware of their own strengths and weaknesses, and be self confident about their own goals, capabilities and values.
c) Motivation: Individuals who are high on EQ are always motivated and enjoy stimulation and challenge. They are initiators and optimistic about life and its challenges.
d) Empathy: Empathy is the ability to see other people's points of view. Individuals high on EQ are honest with themselves and others.
e) Social skills: Individuals with good social skills have the capacity to initiate and manage change. More importantly, they have the ability to deal with the emotions of others. This helps in managing group dynamics and inter-organizational communication.
All the above points indicate that Emotional Intelligence can definitely make a difference in the manner in which success is achieved. Hence people who demonstrate these characteristics are more likely to be successful in senior management. To prove his point, Goleman has cited research from various sources which suggests that senior managers with a higher emotional intelligence rating perform better than those with a lower EQ.
Next featured article: How does working with emotional intelligence help us in daily life?
Emotional Intelligence skills can be consistently worked upon through self awareness brought about by Emotional Intelligence Training. MMM Training Solutions believes that Emotional Intelligence Coaching can help individuals succeed in all areas of life and make them well balanced individuals. For further information, do visit http://www.mmmts.com
Source: http://www.eiconsortium.org http://www.thefreelibrary.com/Daniel+Goleman+:+Emotional+Intelligence-a085608627 Video: http://www.youtube.com/watch?v=-hoo_dIOP8k
ABOUT THE AUTHOR
This article was authored by Pramila Mathew, M.Ed, MBA, an executive coach who helps individuals, groups, teams and organizations find the right solutions in the workplace. MMM Training Solutions conducts soft skills training and executive coaching anywhere in the world. We guarantee the effectiveness of our training. You may reprint this article by requesting permission from: pramila.mathew@mmmts.com
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